Card Management

Card management plays a vital role in the debit card program offered by Interlace, providing essential functionalities to ensure the security and usability of the card. The main functions include:

1. Activating the Card:This function allows the cardholder to activate their new debit card on Interlace, making it ready for use. The activation process typically involves verifying the cardholder’s identity and confirming receipt of the card.
2. Blocking the Card: In cases of suspected fraud, lost or stolen cards, or when the cardholder wishes to temporarily freeze their card, Interlace enables the card to be blocked. Blocking the card prevents unauthorized transactions and protects the cardholder’s funds.
3. Unblocking the Card: If a card was blocked due to suspected fraud, it can be unblocked once the cardholder confirms there is no fraud. Similarly, if a lost card is found, it can be unblocked. Additionally, cardholders can unfreeze their card at will if they had requested it to be temporarily frozen.
4. Cancel Card: The cancel card function is used to permanently close a card. The card is required to be closed before being replaced with a new card number, typically due to confirmed fraud or the card being lost/stolen.
5. Reissue/Replace: This function allows a cardholder to request a new card. A card reissue is executed on cards coming up to expire or if the card is damaged. A card replacement is for cases where the previous card needs to be permanently closed and a new card needs to be issued.
6. Freeze/Unfreeze Card Control: Enable the cardholder with the ability to freeze and unfreeze their card at will.
7. Increasing Daily Limits: Cardholders may need to increase their daily spending or withdrawal limits. Interlace allows them to request and set higher limits, subject to approval and verification processes.

Reference our Card Management APIs for more information.